Hello Ma'am Georgie. I would like to add that Personality Differences among staff/colleagues is also a source of conflict and the organization in itself may create competitive situation which can be addressed with fainess and justice (agree with Ma'am Cali). In the absence of such treatment, staff will be bitter and resentful.
The Physician and Nurse conflict can also be a source of frustration and stress among nurses. The denigrating comment and abusive behavior of doctors leaves nurses disempowered and devalued. Although open communication (I agree with you Ma'am Georgie) helps to address this situation, but oftentimes communication alone is not enough to prevent similar situation from happening again particularly if doctors are unwilling to compromise or be corrected. I believe that management intervention and having policy on standard behavior for health professionals can achieve better outcomes. Without concrete policy that will correct misbehavior, inappropriate behavior will not change unless there are serious consequences for the perpetuator. It is important that organization must foster a culture of respect in which inappropriate behavior and attitude of doctors towards nurses and vice-versa, or among themselves will not be tolerated.
The Physician and Nurse conflict can also be a source of frustration and stress among nurses. The denigrating comment and abusive behavior of doctors leaves nurses disempowered and devalued. Although open communication (I agree with you Ma'am Georgie) helps to address this situation, but oftentimes communication alone is not enough to prevent similar situation from happening again particularly if doctors are unwilling to compromise or be corrected. I believe that management intervention and having policy on standard behavior for health professionals can achieve better outcomes. Without concrete policy that will correct misbehavior, inappropriate behavior will not change unless there are serious consequences for the perpetuator. It is important that organization must foster a culture of respect in which inappropriate behavior and attitude of doctors towards nurses and vice-versa, or among themselves will not be tolerated.